The HappyFox Chat modules allow you to monitor the offline, missed and finished chats in your HappyFox Chat account.
Prerequisites
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A HappyFox Chat account - create an account at happyfox.com/live-chat/.
![[Note]](../css/image/note.png)
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Note |
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The module dialog fields that are displayed in bold (in the {{Make}} scenario, not in this documentation article) are mandatory! |
To connect your HappyFox Chat account to {{Make}} you need to API Key from your HappyFox Chat account and insert it in the Create a connection dialog in the {{Make}} module.
1. Log in to your HappyFox Chat account.
2. Click the top menu drop-down >Apps > REST API > Manage.
3. Copy the API key to your clipboard.
4. Go to {{Make}} and open the Happyfox Chat module's Create a connection dialog.
5. In the Connection name field, enter a name for the connection.
6. In the API Token field, enter the token copied in step 3, and click Continue.
The connection has been established.
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Happyfox Chat allows only one instant webhook at a time, to watch all types of events, set up a custom webhook module. |
Triggers when a chat conversation ends or no agents pick up an incoming chat request.
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Webhook Name |
Enter a name for the webhook. |
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Connection |
Triggers when a visitor leaves a message when all agents are offline.
See Setting Up HappyFox Chat Webhooks to add webhook in your HappyFox Chat account.
Performs an arbitrary authorized API call.
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Connection |
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URL |
Enter a path relative to
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Method |
Select the HTTP method you want to use: GET to retrieve information for an entry. POST to create a new entry. PUT to update/replace an existing entry. PATCH to make a partial entry update. DELETE to delete an entry. |
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Headers |
Enter the desired request headers. You don't have to add authorization headers; we already did that for you. |
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Query String |
Enter the request query string. |
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Body |
Enter the body content for your API call. |
1. In your {{Make}} account, open any Watch module, establish a connection, click Save and copy the URL address to your clipboard. Click OK and save the trigger.
2. Log in to your HappyFox Chat account.
3. Click Apps > Webhooks.
You have successfully added the webhook.
