The Zoho Desk modules enable you to create, update, retrieve, delete, or search objects in your Zoho Desk account.
Prerequisites
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A Zoho Desk account
In order to use Zoho Desk with {{Make}}, it is necessary to have a Zoho Desk account. If you do not have one, you can create a Zoho Desk account at www.zoho.com/desk.
To connect your Zoho Desk account to{{Make}} you need to obtain your Organization ID.
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Log in to your Zoho Desk account.
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Click on the cog-wheel in the top-right corner to open the Settings menu.
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Navigate to the DEVELOPER SPACE section and select the API option.
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Scroll down to the bottom of the page to see the OrgId. OrgId is the Organization ID you need. Copy the provided ID.
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Go to {{Make}} and open the Zoho Desk module's Create a connection dialog.
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Enter the Organization ID you have copied in step 4 to the respective field, select the Domain Extension that corresponds to your account location and confirm the dialog by clicking the Continue button.
After you click the Continue button, {{Make}} will redirect you to the Zoho website where you will be prompted to grant {{Make}} access to your account.
Confirm the dialog by clicking the Accept button.
The connection has been established.
Allows you to perform a custom API call.
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Connection |
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URL |
Enter a path relative to For the list of available endpoints, refer to the Zoho Desk API Documentation. |
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Method |
Select the HTTP method you want to use (see the API documentation): GET to retrieve information for an entry. POST to create a new entry. PUT to update/replace an existing entry. PATCH to make a partial entry update. DELETE to delete an entry. |
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Headers |
Enter the desired request headers. You don't have to add authorization headers; we already did that for you. |
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Query String |
Enter the request query string. |
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Body |
Enter the body content for your API call. |
